1. Purpose
This policy outlines how Epiphany Africa collects, processes, stores, and protects personal information.
2. Information Collected
We may collect:
- Name, surname, company details
- Email address, contact number
- Information submitted via forms or email
- Website usage data (IP address, cookies, analytics)
- Operational and project-related documents provided during service engagements
3. How Information is Used
- Preparing quotes or proposals
- Providing and managing services
- Internal administration
- Improving website performance
- Legal and regulatory compliance
4. Legal Basis for Processing (POPIA)
Processing may be based on:
- Consent
- Contractual necessity
- Legitimate business interest
- Legal obligations
5. Sharing of Information
Information may be shared with:
- Authorised employees
- Approved service providers under confidentiality agreements
- Regulatory authorities where legally required
No personal information is sold or rented.
6. Data Storage & Security
- Information is stored securely within controlled systems.
- Reasonable technical and organisational measures protect data from loss, misuse, or unauthorised access.
7. Cookies & Analytics
- The website may use cookies to improve performance and user experience.
- Users may disable cookies in browser settings, but some functions may be limited.
8. Your Rights
You may request:
- Access to your personal information
- Correction or deletion
- Withdrawal of consent
- Restriction of processing
- A complaint with the Information Regulator
Email for requests: stephen@epiphanyafrica.com
9. Retention
Personal information is retained for:
- The duration of the client engagement
- Periods required by law
- Legitimate business purposes
After retention periods, information is securely deleted or anonymised.
10. Updates
This policy may be updated periodically. The latest version will always be available on the website.
11. Contact
For POPIA or privacy queries:
Epiphany Africa (Pty) Ltd
stephen@epiphanyafrica.com
+27 74 273 7869
